Your problem takes centre stage
Many longstanding and trusting business relations exist between our customers and ourselves.
We have made it our business to develop demand-oriented and customized concepts, quotations and solutions for you. We, therefore, listen carefully so as to be able to understand your problem and find the right answer to suit your requirements.
Many of our customers appreciate the punctual execution of our orders. We are often able to deliver from one day to the next. That too is something special in our branch of industry.
Teamwork is absolutely essential
We are a well-coordinated and motivated team: at Kirchner und Tochter everyone gives of their best in order to deliver really good results. It is only when everyone in their job develops the quality that the next-in-line expects, can optimum results be achieved.
We have a good age structure: older, longstanding employees pass their knowledge on to younger colleagues, so keeping valuable knowledge alive within the company.
Our quality assurance system
You as the customer are only satisfied when the product is right, and that only works with an effectual quality assurance system. That is guaranteed by the high standard of our test stands for gas and liquid flow measurement.
In our company the DIN ISO is not only documented once a year in an audit, it is also ‘lived’. At 1.6%, the quota of customer complaints in 2013 – referred to all delivered orders – is extremely low. Where a complaint is justified, that is a reason for us to make even greater efforts.
Regular further-education courses for our staff members are a Must to enable us to continue development work and manufacturing at a high standard in keeping with customer requirements.
Our quality management
Our quality management system is monitored and certified by the DVGW in conformity with DIN EN ISO 9001:2015. Kirchner und Tochter is an approved pressure equipment manufacturer in accordance with the Pressure Equipment Directive 2014/68/EU.